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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Timothy Quinn

Timothy Quinn

October 8, 2025

5  out of  5
rating by Timothy Quinn
"I have been waiting from State Farm Underwriting to send my Insurance Declaration Page which I had not received for my vehicle. I called Monica at State Farm Insurance, and she promptly retrieved the information along with additional information regarding ID Cards for my vehicle. Monica directed the information to my cell phone and my email accounts and promptly resolved my concerns. Great Job Monica Thank You Very Much for your assistance"
We responded:
"Thank you, Timothy, for sharing your experience! I'm happy to hear that Monica was able to assist you efficiently and provide the information you needed. Our team is dedicated to providing excellent service, and it's great to know Monica delivered on that promise. If there's anything else you need, feel free to reach out!"
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Karen A

October 1, 2025

5  out of  5
rating by Karen A
"Mónica Torres is extremely helpful, knowledgeable, and very professional, offering advice, guidance and encouragement regarding my numerous questions and concerns about my policies. I truly regard Keith Garlock's State Farm Insurance Agents top notch and always friendly and caring to my needs. My family has used their services for two generations. Thank you so much."
We responded:
"Thank you, Karen, for your wonderful feedback! I'm happy to hear that Mónica provided you with helpful and professional guidance. It's great to know she was able to address your questions and concerns. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Grace Allingham

September 26, 2025

5  out of  5
rating by Grace Allingham
"Amazing staff!! Monica is great and super helpful!"
We responded:
"Thank you for your review, Grace! I'm happy to hear that you found our staff amazing and that Monica was able to assist you so well. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Henry Guerra

September 25, 2025

5  out of  5
rating by Henry Guerra
"An absolutely wonderful experience, having someone to actually offer professional help at a time when your truly in need of it is exceptionally rare in this day and age. I truly wish Skip and Monica the very best in there lives and Business. Henry"
We responded:
"Thank you, Henry! I'm happy to hear about your wonderful experience with our team. Skip and Monica are truly dedicated to providing professional help when it's needed most. We appreciate your kind wishes for them and our business. If there's anything else you need, feel free to reach out anytime!"
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Dara Bradds

September 25, 2025

5  out of  5
rating by Dara Bradds
"Monica is always responsive and helpful. I am grateful for how easy she makes all of the insurance process. She does a real gem."
We responded:
"Thank you, Dara! I'm happy to hear that Monica has been responsive and helpful in making the insurance process easy for you. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Arthur Munoz

September 18, 2025

5  out of  5
rating by Arthur Munoz
"Monica was very professional and resolved my issue with precision. She is a credit to your agency. Happy to deal with her."
We responded:
"Arthur, thank you for sharing your experience! I'm glad to hear that Monica provided you with such professional service and resolved your issue effectively. She's indeed a valuable part of our team. If you need anything else, feel free to reach out!"
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Hossein Saffarinia

September 9, 2025

5  out of  5
rating by Hossein Saffarinia
"I have been dealing with insurance companies for past 43 years. My experience with Garlock insurance agency has been very unique, from pricing to staff members to prompt responses to taking care of business. My personal contact is Kelly that I highly respect and count on, very pleasant and knowledgeable in her field I would highly recommend the agency for your insurance needs. Thanks"
We responded:
"Thank you, Hossein, for sharing your experience! I'm delighted to hear that our team, especially Kelly, has been able to meet your expectations with pricing and service. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Vicki Folkerts-Coots

Vicki Folkerts-Coots

September 5, 2025

5  out of  5
rating by Vicki Folkerts-Coots
"Thanks to Monica Torres for her professionalism and care. She helped me get some documents to Redwood Credit Union that I needed. She went above and beyond in service. I was struggling to forward some information and she walked me through it and emailed the information for me. In a time when business is increasingly impersonal and frustrating to deal with Monica Torres’ help and expertise was welcome. What stood out was her kindness, patience, and willingness to help. Thank you, Vicki Folkerts Coots"
We responded:
"Thank you, Vicki, for sharing your experience! I'm happy to hear that Monica provided such exceptional service and support. Her dedication to helping you with your documents and her kindness truly reflect our commitment to personalized service. If there's anything else we can assist you with, just let us know!"
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BeeHappy Coleman

August 5, 2025

5  out of  5
rating by BeeHappy Coleman
"Thanks for helping me out on the mileage details today Monica! I always appreciate the time and expertise you give to me."
We responded:
"Thank you for taking the time to share your experience with Skip! We have a great team ready to assist you with your insurance needs. Please reach out if you need anything."
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Jenna Garcia

July 25, 2025

5  out of  5
rating by Jenna Garcia
"Every person I’ve spoken to at Keith Garlock’s office has been incredibly kind and helpful. I always get timely responses to questions or requests for help. Despite being a major nationwide insurer, the quality of service makes it feel like a smaller mom and pop place that treats you like you’re more than just a number."
We responded:
"Thank you for your review, Jenna! I'm happy to hear that our team has made you feel valued and provided the personal touch you appreciate. We strive to offer attentive service and are glad it resonates with you. If you ever need anything else, feel free to reach out!"
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Lorrie Arana

July 17, 2025

5  out of  5
rating by Lorrie Arana
"Thank you, Kelly, for explaining in great detail the earthquake insurance categories to me. Once for everyone else, three times for me - so thanks for your patience. Everything is getting costly these days, so I appreciate you helping me wrap my head around pricing and data you do on a daily basis."
We responded:
"Thank you for your review, Lorrie! I'm happy to hear that Kelly was able to provide detailed explanations and assist with understanding the earthquake insurance categories. We know how important it is to navigate pricing these days, and we're here to help. If you have any more questions or need further assistance, feel free to reach out!"
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Len Len

June 19, 2025

5  out of  5
rating by Len Len
"Bella, the insurance manager was very professional and the rest of the staff was very friendly. Great place."
We responded:
"Thank you, Len Len! I'm happy to hear that Bella and the rest of our team made a positive impression. We strive to create a welcoming environment for everyone. Let us know if there's anything else we can do for you!"
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Casey Mc

June 19, 2025

5  out of  5
rating by Casey Mc
"I’ve been with State Farm since 2014. They are the most helpful people you can work with. I’ve had a few windshields a couple dings and a fire claim, and they took care of all of them with no questions asked."
We responded:
"Thank you, Casey, for your wonderful feedback! I'm happy to know that our team has been able to assist you with your claims over the years. We’re committed to providing the best service possible. Let us know if there's anything else we can do for you!"
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Danielle Oland

June 19, 2025

5  out of  5
rating by Danielle Oland
"Every interaction we have had with agents from this local office has been friendly, knowledgeable, and efficient. In spite of having many customers, they make you feel like you are the only one, important and heard! Love doing business with State Farm, Keith Garlock's office in particular."
We responded:
"Danielle, this means a lot to all of us here. We work hard to make sure every conversation about your policies feels personal and helpful, and it’s rewarding to know it came across that way for you. Thank you for putting your trust in Keith Garlock State Farm and for sharing your experience. We’re grateful to have you with us and look forward to helping however we can down the road."
Profile photo of Luis reyes

Luis reyes

June 19, 2025

5  out of  5
rating by Luis reyes
"The service is always great! Bella, Jovita, and the whole team are super friendly and helpful. State Farm has taken care of me in every circumstance. Only thing I wish would be different is how much the premiums have gone up constantly! I’m sure it’s the same way everywhere though."
We responded:
"Thank you for your feedback, Luis! I'm happy to hear that Bella, Jovita, and the team have been friendly and helpful. We understand your concern about the rising premiums and appreciate your understanding. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Angelo Tarantino

June 18, 2025

5  out of  5
rating by Angelo Tarantino
"Bella and the agents at the Garlock office are the best. Their professionalism and service is excellent. I highly recommend the Garlock team."
We responded:
"Angelo, thank you for your wonderful feedback! I'm happy to hear that Bella and the team provided you with excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Amy Heibel

Amy Heibel

June 17, 2025

5  out of  5
rating by Amy Heibel
"I love this office. They take care of my insurance needs in a proactive and personal way. They have managed my car, home and umbrella policies for over a decade. They come to me every year with suggestions to meet my needs and find savings to fit my budget. I feel very lucky to have found them. They maintain a very personal, small-town vibe that I value."
We responded:
"Thank you, Amy, for your wonderful feedback! I'm so happy to hear that our office has been able to support your insurance needs for over a decade. It's great to know that our proactive approach and personal touch have made a difference for you. We truly value the trust you place in us and are here whenever you need assistance. Thanks for choosing us!"
Profile photo of Marlana Gonzales

Marlana Gonzales

June 17, 2025

5  out of  5
rating by Marlana Gonzales
"Excellent customer service, Monica was very, professional, helpful and diligent. I wish more companies employed people that really help us. Thank you Monica"
We responded:
"Thank you for your review, Marlana! I'm happy to hear that Monica provided you with such professional and helpful service. We strive to ensure our team is always ready to assist our customers. If you need anything else, feel free to reach out!"
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Samantha Resendiz

June 14, 2025

5  out of  5
rating by Samantha Resendiz
"A member for years, Jovita Resendiz and her team at Keith Garlocks’ office have always been professional, intentional about providing the best service and ensuring I’m involved and informed in the changes that happen as the years pass. 5 stars all the way."
We responded:
"Thank you for your review, Samantha! I'm happy to hear that Jovita and the team have consistently provided you with professional and attentive service over the years. We’re committed to keeping you informed and involved in all aspects of your insurance needs. Let us know if there's anything else we can do for you!"
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Tori Dougherty

June 12, 2025

5  out of  5
rating by Tori Dougherty
"I want to thank Monica for explaining auto polices to me. She was extremely helpful!"
We responded:
"Thank you, Tori! I'm happy to hear that Monica was able to assist you. Our team is dedicated to providing helpful and clear information. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Slayert123 Swift

Slayert123 Swift

June 12, 2025

5  out of  5
rating by Slayert123 Swift
"Monica has been able to help me with many things and I’m grateful for that"
We responded:
"Thank you! I'm happy to hear that Monica has been able to assist you with so much. Our team is dedicated to providing excellent service, and it's great to know we're meeting your needs. Let us know if there's anything else we can do for you!"
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Bella Resendiz

June 12, 2025

5  out of  5
rating by Bella Resendiz
"It is great to be part of the State Farm family and working with Keith Garlock's State Farm office. They have really shown how much they care about their customers."
We responded:
"Thank you, Bella! I'm happy to hear that you feel valued as part of our State Farm family. Our team is dedicated to providing caring service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Yessenia Resendiz

Yessenia Resendiz

June 12, 2025

5  out of  5
rating by Yessenia Resendiz
"Bella is a great service provider! Jovita as well."
We responded:
"Thank you for your review, Yessenia! I'm happy to hear that Bella and Jovita provided you with great service. Our team is dedicated to offering the best experience possible. Let us know if there's anything else we can assist you with!"
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Richard Valencia

May 1, 2025

5  out of  5
rating by Richard Valencia
"I’ve been with State Farm Keith Garlick for many years and I couldn’t be happier with the service. From the moment I signed up, their team has been professional, responsive, and incredibly helpful. The process of getting a quote was straightforward, and they took the time to explain my coverage options without pressuring me. Great team at this office."
We responded:
"Thank you, Richard, for your kind words! I'm glad to know that you've been satisfied with our service over the years. Our team is dedicated to providing professional and helpful support, and it's wonderful to hear that you felt well-informed about your coverage options. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here for you!"
Profile photo of K H

K H

April 8, 2025

5  out of  5
rating by K H
"Our family has used Keith for many services over the past 15+ years. We use them because of the superb customer service he and his team provide. I always know I can get a thoughtful answer quickly, delivered with care. I feel very grateful to have their help."
We responded:
"Thank you, K H, for your wonderful feedback! I'm so happy to know that our service has been valuable to your family for over 15 years. Providing thoughtful and caring assistance is something we truly prioritize. If there's ever anything more we can do for you, please don't hesitate to reach out."