State Farm® Insurance Agent Keith Garlock

"I can’t say enough words to thank Jovita for her, helping me out with the registration of my 1965 Chevy impala. She has helped me in a lot of other situations in the past and she has never been recognized. Thank you so much for your services. All the people in this office are amazing."

"Amazing staff!! Monica is great and super helpful and assists me through all of the things
I don’t understand."

"Monica Torres is a wonderful and nice customer service person."

"Just worked with Kelly and can’t say enough great things about the amazing customer service! She did an excellent job of reviewing our accounts and helped us save money too!"

"I had a really great experience with State Farm, thanks to one amazing agent, Kelly Irwin.
Kelly reached out to let me know my homeowner’s policy might not be renewed, which was definitely stressful. But instead of just leaving it at that, she took the time to actually talk with me and understand the situation.
She went above and beyond by taking my case to the underwriter and advocating for me. She didn’t have to do that, but she did—and she really put in the time and effort to help.
She was patient, professional, and genuinely cared about finding a solution. Because of her, the decision was reversed and my policy was renewed, which I truly appreciate.
I’m very grateful for her help and for how State Farm handled everything. This experience definitely made me want to stick with them, and I’d absolutely recommend them to others. Kelly, you are my hero. Thank you."

"Working with Kelly & the crew over at State Farm has always been pleasant. My wife has been working with Keith Garlock's office for something like 20 years. So, I got married into them lol, but they have been great for all of our different policies over the years."

"I had a great experience with Monica she was super nice and helped me get the best deal. she explained everything perfectly would 100 percent recommend anyone to go to the Keith Garlock office, the staff is super friendly."

"Monica Torres recently assisted me with insuring my second vehicle. She gave me excellent service and promptly sent me quotes whenever I would send her a new make or model I was looking at. I've been with Garlock Insurance for over 10 years now and I highly recommend them."

"Monica was awesome to work with and stayed patient with me as I peppered with all my questions!
Couldn’t ask for better customer service."

"I am so grateful for the time, communication, and competence of Skip, who recently joined Keith Garlock's office from retirement to help customers. He is willing to meet in person to assist clients develop understanding of their policy, rights, and next steps. Thank you Skip for your time and hard work."

"Always great responsive service with K. Garlock's staff......"

"Monica is super friendly and helped expedite an evidence of insurance request quickly! Great service!"

"Kelly Irwin is very helpful. When she explains information, I like that is not a 'business' sell, but shares from a homeowner aspect. I can't wait for you guys to start writing new business. I want to move back to North Bay. I really like being a customer for 30 years."

"I've been with Keith Garlocks Statefarm office for over 20years, because they've always been able to assist with with my home and business insurance needs"

"Fantastic service!"

"Where should I begin? Working with Jovita has been nothing short of amazing. She is consistently helpful and kind. Every time I require assistance, she is there to support me and ensures my issues are resolved. I have no intention of switching to another insurance provider; I will remain with this one because of her.Thank you Jovita !!!"

"Thank you Monica for taking the time after hours for the explanation comprehensive and Collision coverage my husband and I are really thinking about switching over your office at State Farm!"

"Skip had always been so helpful and quick to respond, making sure that my claims were filed correctly and quickly. Thanks for having my back, Skip!"

"I needed to get copies of My Dwelling insurance getting many years. Jovitha was quick to understand my request, sent what she had and raised request to get previous years from other office. Everything felt so smooth.
Had similar friendly and fast experience with Becky as well.. Always had a consistent smooth experience. Great service!"

"Wow!!! Monica’s support has been fantastic. She was supportive, kind, knowledgeable, patient & inspirationally professional. Much appreciated🙏🏼🙏🏼
Also, Skip has been ever so supportive with my many questions & needs.
With utmost respect
Wayne"

"I have been waiting from State Farm Underwriting to send my Insurance Declaration Page which I had not received for my vehicle. I called Monica at State Farm Insurance, and she promptly retrieved the information along with additional information regarding ID Cards for my vehicle. Monica directed the information to my cell phone and my email accounts and promptly resolved my concerns. Great Job Monica Thank You Very Much for your assistance"

"Mónica Torres is extremely helpful, knowledgeable, and very professional, offering advice, guidance and encouragement regarding my numerous questions and concerns about my policies. I truly regard Keith Garlock's State Farm Insurance Agents top notch and always friendly and caring to my needs. My family has used their services for two generations.
Thank you so much."

"An absolutely wonderful experience, having someone to actually offer professional help at a time when your truly in need of it is exceptionally rare in this day and age. I truly wish Skip and Monica the very best in there lives and Business. Henry"

"Monica is always responsive and helpful. I am grateful for how easy she makes all of the insurance process. She does a real gem."

"Monica was very professional and resolved my issue with precision. She is a credit to your agency. Happy to deal with her."